𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞

Job Description

• Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries.
• Demonstrate accuracy in processing client policy modifications based on the data given.
• Verify new customers coverage and present policyholders with proof of insurance paperwork.
• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies.
• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available.
• Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved.

Job Requirements

• Excellent English language.
• Males preferably.
• Min. 2 years of experience in Call Center industry.
• All candidates must be passionate about the call center and willing to complete their career in it at least for the coming 2 years.

Job Overview

  • Posted date : 13 Oct 2021
  • Job nature : Full Time
  • Working From Home : no